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Terms and conditions

These Terms and Conditions govern the use of the Hazele Marketing website as well as all services provided by our agency. By accessing our site or using our services, you agree to all of the conditions outlined below. If you do not agree with these terms, please refrain from using our website.
 

1. Acceptance of the Terms

By browsing our site, completing a form, submitting a quote request, or doing business with us, you acknowledge that you have read, understood, and accepted these Terms and Conditions.
 

2. Services Provided

Hazele Marketing offers, among others, the following services:

  • Social media management

  • Photo and video content creation

  • Website design (Wix, Shopify, etc.)

  • Branding, graphic design, and marketing strategies

  • Marketing consultations and professional support

Our services may be adjusted or modified at any time, without prior notice.
 

3. Use of the Website

The user agrees to:

  • Use the site solely for lawful purposes.

  • Refrain from attempting to disrupt the website or accessing restricted areas.

  • Not copy, reproduce, or redistribute any content without written authorization.

Any abusive behavior may result in denied access.
 

4. Intellectual Property

All elements on this website—texts, photos, videos, logos, graphics, layouts, and concepts—are the exclusive property of Hazele Marketing unless stated otherwise.

It is strictly prohibited to:

  • Reproduce, distribute, or modify any content without prior written consent.

  • Use our creations for commercial purposes without authorization.

Any violation may lead to legal action.
 

5. Pricing, Quotes, and Payments

  • Rates are provided through personalized quotes.

  • Prices may vary based on project scope, client needs, or additional requests.

  • A deposit may be required before the start of a project.

  • Full payment must be made according to the terms outlined in the contract or invoice.

  • One-month trial periods for social media management are paid unless stated otherwise.

Hazele Marketing reserves the right to suspend any service in the event of non-payment.
 

6. Client Responsibilities

The client must provide:

  • All information necessary for the project.

  • Required access to platforms (Instagram, Facebook, TikTok, Wix, Shopify, etc.).

  • Reasonable timelines for approvals and feedback.

Hazele Marketing is not responsible for delays caused by missing information or a lack of response from the client.
 

7. Confidentiality

We are committed to protecting personal information in accordance with our Privacy Policy.
All information shared by clients is used solely for the delivery of our services.
 

8. Limitation of Liability

Hazele Marketing cannot be held responsible for:

  • Technical issues related to hosting, platforms, or social networks.

  • Data loss, service interruptions, or impacts caused by external tools.

  • Indirect damages resulting from the use of our website or services.

  • Results impacted by social media algorithms or search engines.

Our services aim to optimize performance, but no specific results can be guaranteed.
 

9. Termination

Either the client or Hazele Marketing may terminate a project according to the terms of the established contract.

Hazele Marketing reserves the right to terminate a service in case of:

  • abuse,

  • failure to meet obligations,

  • non-payment,

  • inappropriate or disrespectful behavior.
     

10. External Links

Our site may contain links to third-party websites. Hazele Marketing is not responsible for the content or policies of these external sites.
 

11. Changes to the Terms and Conditions

Hazele Marketing may update these Terms and Conditions at any time to reflect:

  • changes in our services,

  • legal obligations,

  • internal practices.

The updated date will be displayed at the bottom of this page.
 

12. Contact

For any questions regarding our Terms and Conditions:
hazelemarketing@gmail.com
Québec, Canada
 

Last updated: 11/28/2025

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